Frequently Asked Questions

What does being a custom, full-service, caterer mean?

    As a custom caterer we create seasonal menus appropriate to our client’s taste preferences, budget demands and theme considerations. Our “sample menus” are only an initial indication of our repertoire. As a full-service caterer, we can plan and coordinate all aspects of your affair. Our event proposal will encompass all other aspects beyond food and beverage, including all rentals, decorations, site selection and layout, lighting, tenting, valet parking and more.

What size of events do you cater?

    We cater events from small family dinner parties to occasions for several hundred guests.

When do I need to reserve a date on your calendar?

    As soon as you have a specific date in mind, contact us to reserve that date on our calendar. Some events are booked very far in advance! Normally, we need 10 days advance notice to plan an event, although some can be arranged in less time. A $100.00 “save the date” deposit will hold a date in advance of our custom proposal. This deposit is non-refundable if you chose not to proceed with your event. Otherwise, it will be deducted from your final bill.

How do I make a reservation?

Can you recommend a site for my party? How much extra will it cost me?

    Different sites are unequally suited for any given affair and, understandably, have different rates or fees for use. Reservations for any site must be made well in advance of your event. We are happy to recommend an appropriate site for your event. Site reservation must be made directly by the client.

I may need a tent. Can you provide one?

    We can arrange a tent rental for your every need. When a tent is used, we plan and diagram its orientation at your site, table placements within, etc. Typically, rental companies for tents bill the client directly and require a 50% deposit before installation.

I would like to have an event with a specific theme. Do you supply decorations and other items to suit the theme I have in mind?

    We can coordinate all aspects of your party to suit a particular theme you have in mind. Our approach is all-inclusive. From a custom menu, to style of food presentations, from table settings (chairs, linen, china, serving pieces, flowers, etc.) to site development (enclosures, props, walkways, lighting, plants, etc.), we are able to handle all of your catering needs.

Some of my guests are vegetarian. How will you accommodate them?

    We are happy to provide vegetarian or other dietetic menu choices as needed to please your guests.

Can you recommend a baker for a wedding cake?

    Yes.  We have several contacts in the area we recommend highly. In addition, no special labor charges apply for cutting and serving the wedding cake.

Do you provide flowers?

    We can order appropriate floral arrangements within your budget or can assist you in coordinating all floral decisions. Most florists bill directly to the client.

Do you provide entertainment services?

    No. But we can suggest a wide range of musicians and other entertainment resource references available in the area.

What beverage services do you provide?

    Full bar services can be provided for parties large and small. By State Law we can only serve mixed drinks when the client supplies the liquor. We can recommend how much liquor to purchase for any given event. With the exception of liquor, we provide all other beverage needs. Beverage costs themselves are billed by number of bottles opened. We do charge a corking fee when we serve wine or beer supplied by the client.

Can I provide my own beverages?

    Yes you can provide your own beverages. We charge a bartender fee of $250 per bartender.

Are any gratuities included in either my proposal or final bill?

    Gratuities are wholly at the discretion of the client and are never included in our proposal or on our invoice, unless otherwise requested by client.

When do I need to decide on a final guest count? What happens if that number goes up or down shortly before or the day of the event?

    We require your final minimum guest count five (5) business days in advance of your event. This number will be used to establish ordering quantities for food, rentals, numbers of staff, etc. After this final guaranteed minimum number is given, we will make every effort to accommodate increases to your final count made within three (3) business days of your event, but we cannot lower your final count for billing purposes after the first deadline.

Do you have a contract? What does it include?

    Our catering contract is as follows:

    TERMS & CONDITIONS: Signatures below acknowledge that Family Traditions Catering Company will provide catering services as specifically detailed in the proposal above. Food and Equipment Rental costs listed in this proposal are estimates only and may vary as the details of the event change; Beverage and Labor estimates may also vary (see above notes). Changes to the above information are possible and will be agreed upon by the client and a representative of Family Traditions Catering Company no later than five (5) business days prior to your event.
    Your final guest count is due five (5) business days prior to your event and will not be decreased after this date for final billing purposes by Family Traditions Catering Company. The final guest count may be raised no later than three (3) business days prior to your event. In the event of a necessary increase within three days of your event, our staff will make all possible arrangements to accommodate additional guests; however additional service fees may apply in the form of vendor delivery fees and food procurement and preparation fees. The client will be financially responsible for any increased cost for rush orders required to acquire products or services necessary to accommodate increases in the final count made less than three (3) business days prior to your event.

    A fifty percent (50%) deposit is required upon signature of this contract to secure our services for this event, with the balance due upon receipt of final invoice. All credit card payments (MC, VISA, AMEX, Discover) will incur an appropriate service fee.

    In the event of cancellation or re-scheduling, the client agrees to remit for any irretrievable material and production costs incurred for the event.

Do you carry liability insurance?

    Yes. A Certificate of Liability Insurance can be provided to you if necessary.

Do you require a deposit?

    We typically request a deposit of 50% of the total cost estimate presented in our proposal when a contract is finalized. Corporate clients may qualify for a deposit waiver. Credit card deposits incur an additional service fee.

Do you accept credit cards?

    We accept VISA, MasterCard, Discover and American Express credit cards as well as payment by check. Credit card payments incur a service fee (please ask for current fee cost). An itemized invoice with a balance due (minus any deposits and including any credit card service fees) will be sent to you within a short period of time after your event.